Privacy Policy

Villa Ganz Boutique Hotel

At Villa Ganz, we value the trust of our guests and visitors. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us.

1. Person responsible for the information

Villa Ganz Boutique Hotel, located at López Cotilla 1739, Colonia Americana, Guadalajara, Jalisco, Mexico, is responsible for the processing of your personal data.

2. Personal data we collect

We can gather the following information:

Full name

Contact information (email, phone)

Booking information (dates of stay, preferences)

Billing information

Payment information (through secure platforms)

3. Purpose of data use

The information collected will be used for:

Process and confirm reservations

Provide personalized attention during your stay

Contacting you regarding your booking or services

Issue tax receipts

Improve our services and guest experience

4. Information protection

Villa Ganz implements administrative, technical, and physical measures to protect your personal data against damage, loss, alteration, or unauthorized use.

5. Use of cookies

Our website may use cookies to improve the browsing experience and collect statistical information about site usage.

6. Data Transfer

Your personal data will not be shared with third parties, except when necessary for the provision of services (such as payment platforms or reservation systems) or as required by law.

7. ARCO Rights

You have the right to:

Access your personal data

Correct them if they are inaccurate

Cancel them when you deem it appropriate.

To oppose their use

To exercise these rights, you can contact us at:

info@villaganz.com

8. Changes to this policy

Villa Ganz reserves the right to modify this Privacy Policy at any time. Any changes will be published on this website.

9. Contact

For any questions or comments regarding this policy, you can contact us at:

info@villaganz.com